Follow up on Contractor References
When you hire a contractor you want to know the company has a good reputation and a history of satisfied customers. Many people assume that if a contractor is willing to provide references, they must do good work. This is not necessarily true and, in any case, you can learn a lot about your contractor from past clients — even the satisfied ones.
Customer Reference Worksheet
Every professional contractor has strengths and weaknesses, and their references are in the best position to tell you what these are. You should follow up to see if their project was completed on time, on budget, and to their satisfaction.
If a contractor is unable or unwilling to provide customer references, you should not consider hiring them for your project.
Customer Reference Worksheet To help you follow up with references quickly and consistently, download this Customer Reference Worksheet that includes important questions you should ask.